Group Reservation Manager (Travel)

Location: Remote from Kazakhstan, Azerbaijan, Armenia, or Uzbekistan

Company

hirify.global operates in the global travel industry and supports B2B partners with accommodation and travel services.

What you will do

• Process group reservations and book accommodation, transport, excursions, and additional services.
• Communicate with clients to understand travel requirements and preferences.
• Coordinate group travel requests and create customized itineraries aligned with client budgets.
• Negotiate with hotels and service providers to secure favorable rates and terms.
• Support partners with cancellations, changes, relocation, complaints, and other post-booking issues.
• Maintain documentation, use travel management tools, prepare reports, and support emergency response planning.

Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Experience in group travel management, concierge agencies, TMCs, DMCs, or tour operators.
• Knowledge of hotels in the Russian Federation and popular international destinations.
• Strong negotiation, vendor management, organizational, analytical, and problem-solving skills.
• Knowledge of travel regulations and compliance, plus proficiency with travel management software and tools.
• Upper-intermediate English or higher, spoken and written; ability to work under heavy workload with a responsible, stress-resistant, and attentive approach.

Culture & Benefits

• Remote work flexibility within the listed countries.
• Base compensation with a bonus structure.
• Exposure to global companies and travel arrangements for senior executives.
• Professional training, seminars, and opportunities to attend industry events.
• Corporate rates and travel discounts worldwide.

Hiring process

• Introductory conversation with HR.
• Remote setup check including an internet speed test, followed by a manager interview.
• Final decision and offer.