Customer Journey & App Analytics Apprentice (Mobile App Analytics)

Location: Bordeaux, France; hybrid, with 2 remote days per week and 1 remote work week per quarter

Company

hirify.global is a global marketplace for refurbished devices focused on making technology reliable, affordable, and more sustainable.

What you will do

• Analyze customer journeys across the website and mobile applications, from discovery and purchase through delivery, returns, and after-sales service.
• Support A/B tests and other customer journey experiments by defining hypotheses, success metrics, and recommendations.
• Analyze mobile app engagement, conversion, retention, customer behavior, and product performance across segments, markets, and devices.
• Build and maintain recurring dashboards, reports, and analyses for stakeholders.
• Investigate unexpected trends, data quality issues, tracking gaps, and inconsistencies.
• Improve event tracking plans and translate product and business questions into analyses and data requirements.

Requirements

• Pursuing a Master’s degree or equivalent in data analytics, data science, business analytics, economics, engineering, marketing analytics, or another quantitative field.
• Solid SQL skills and an analytical mindset focused on customer behavior and digital products.
• Understanding of A/B testing and experimentation, or strong motivation to learn.
• Interest in mobile app analytics, data quality, and event tracking.
• Ability to communicate complex analyses clearly in written and spoken English.
• Must already be enrolled in a work-study program at a French school under a contrat d’alternance or contrat d’apprentissage.

Nice to have

• Experience with Amplitude, GA4, Mixpanel, or similar analytics platforms.
• Experience with A/B testing, experimentation, or product performance analysis.
• Familiarity with mobile app analytics, event taxonomies, tracking plans, BigQuery, or another cloud data warehouse.

Culture & Benefits

• Impact-driven work supporting refurbished technology and reduced environmental impact.
• Hybrid work environment with remote-work flexibility.
• Employee Resource Groups, mentorship programs, accessibility policies, and cultural competency training.
• International, collaborative, and fast-paced environment with hands-on career development.

Hiring process

• Skills-fit and technical interview with the direct manager.
• Cultural-fit interview with another team member.
• Video interview with the Campus Talent Acquisition Specialist.