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16 дней назад

Lead Qualification Specialist

700 - 850€
Формат работы
onsite
Тип работы
fulltime
Грейд
lead
Английский
c1
Страна
Belarus
Вакансия из списка Hirify.GlobalВакансия из Hirify RU Global, списка компаний с восточно-европейскими корнями
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Описание вакансии

Текст:
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TL;DR
Lead Qualification Specialist (IT/customer communication): Validating inbound leads and supporting international corporate clients across phone, chat, email, LinkedIn, and other channels with an accent on clear communication, CRM accuracy, and handling complex inquiries. Focus on qualifying requests, forwarding opportunities to sales managers, resolving dissatisfied-customer situations, and developing business communication skills in an international software-services environment.

Location: Belarus

Salary: EUR 700–850 gross per month; final compensation depends on experience, location, and professional growth.

Company

hirify.global is a pre-IPO software development company providing full-cycle digital solutions for enterprises and mid-sized businesses.

What you will do

  • Validate inbound leads and process inquiries from international corporate clients.
  • Provide informational support by phone, chat, email, LinkedIn, and other channels.
  • Research and process information needed to address customer requests.
  • Assist corporate clients with resolving issues and turn negative experiences into positive ones.
  • Forward qualified inquiries to sales managers and record request details in the CRM system.
  • Communicate in a lively, friendly, and non-formulaic manner.

Requirements

  • Strong analytical, communication, teamwork, prioritization, and multitasking skills.
  • Ability to express ideas clearly and explain complex information simply.
  • Interest in continuous learning and the IT field.
  • Good knowledge of Microsoft Office.
  • Advanced English or higher is required.

Nice to have

  • Knowledge of German or another foreign language.

Culture & Benefits

  • Experience developing business relationships with major international brands.
  • Exposure to large-scale projects, negotiations, and communication with C-level professionals.
  • Access to educational platforms, seminars, and established internal knowledge resources.
  • Opportunities for specialist or managerial growth.
  • Compensation growth linked to professional development.

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