Director of Managed Services

Location: Belarus or Kazakhstan

Salary: EUR 1–1 per month gross; final compensation depends on experience, location, and professional growth.

Company

hirify.global is a pre-IPO software development and IT services company providing full-cycle digital solutions to enterprise and mid-sized clients.

What you will do

• Develop the managed services practice, increase service volumes, and expand the client base.
• Define the practice development strategy and manage revenue, profit, profitability, and service performance.
• Build a service portfolio covering technical support, cloud and server infrastructure management, corporate systems maintenance, and application troubleshooting.
• Prepare client proposals, presentations, commercial documents, and case studies tailored to business needs.
• Participate in sales negotiations with client C-level executives and build long-term partner relationships.
• Manage existing contracts for system support, administration, IT process management implementations, and staffing for client projects.

Requirements

• At least 7 years of experience providing IT services to clients.
• At least 3 years of experience leading a department, projects, or a team.
• Practical experience launching and developing service practices and bringing services to market.
• Experience working with large clients, preparing proposals, supporting deals, and conducting negotiations.
• Understanding of client support processes, service delivery models, and service materials for marketing and sales.
• Willingness to travel, with the role available in Belarus or Kazakhstan.

Culture & Benefits

• Exposure to business relationships with large international brands and large-scale technology projects.
• Opportunities to develop negotiation skills and communicate with C-level executives.
• Access to educational platforms, seminars, practices, and an established knowledge base.
• Career growth opportunities as a specialist or manager.
• Experience in teams with established processes and resource management practices.