Senior Staff Program Manager (Gaming)

Location: San Francisco Bay Area, including Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties. Candidates must reside in the area or be willing to relocate to it.

Salary: $256,000–$288,000 USD base salary, plus equity and benefits.

Company

Discord is a gaming-focused social platform that helps communities connect around games and shared interests.

What you will do

• Build Discord’s creator strategy from the ground up through direct conversations and creator research.
• Consolidate existing creator initiatives, establish ownership, and develop a coherent program.
• Define creator segments and select a trusted group across games, platforms, formats, and communities.
• Create creator programs covering accelerated support, escalation paths, and two-way communication.
• Manage relationships with important creators and build a creator council or network.
• Develop systems and playbooks to scale creator programs while preserving responsiveness.

Requirements

• 7+ years of experience in creator partnerships, community, platform programs, marketing, product partnerships, or a related field.
• Deep familiarity with creator businesses and communities across YouTube, Twitch, TikTok, Instagram, Patreon, Reddit, and Discord.
• Experience building and operating creator or partner programs at scale.
• Ability to launch, evaluate, and iterate useful first versions of programs.
• Ability to lead as an individual contributor and create alignment across teams.
• Strong cross-functional partnership skills across Support, Product, Marketing, Communications, Partnerships, and Policy.

Nice to have

• Experience building creator, partner, ambassador, advisory, or VIP programs for consumer platforms.
• Experience designing accelerated support or escalation programs for influential users.
• Direct experience with gaming creators and creator communities.
• Experience with product access, creator events, recognition, discovery, or creator-led product feedback.

Culture & Benefits

• Work on a platform serving millions of daily active users and gaming communities.
• Partner across Support, Product, Marketing, Communications, Partnerships, and Policy.
• Equity and employee benefits are included.
• Relocation assistance may be available.
• Reasonable accommodations are available during the interview process.