14 дней назад
Sr. Support Engineer, SAP FICO - Remote Mexico
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr. Support Engineer, SAP FICO (SAP): Providing hands-on troubleshooting and client-facing support for complex, highly customized SAP production environments with an accent on Controlling, Product Costing, Material Ledger, and cross-module financial processes. Focus on root cause analysis, resolving month-end close and costing issues, developing application fixes, and supporting global customers in a 24x7 SLA-driven model.
Location: 100% remote from Mexico
Company
provides third-party support, managed services, and AI-enabled ERP solutions for Oracle, SAP, VMware, and other enterprise software.
What you will do
- Provide expert-level SAP FICO support focused on Controlling, Product Costing, Material Ledger, cost center and profit center accounting, and CO-PA.
- Troubleshoot complex production issues involving month-end close, costing variances, settlement processes, and FI, MM, SD, and PS integrations.
- Perform root cause analysis in highly customized SAP environments and develop application fixes and data corrections.
- Support SAP Project Systems, including WBS structures and project cost integration.
- Work directly with clients to diagnose issues, explain solutions, and deliver high-quality support.
- Collaborate with ABAP and integration teams while supporting global customers in a 24x7 model and meeting SLAs.
Requirements
- 10+ years of SAP experience with a strong focus on FICO and Controlling.
- Mandatory hands-on expertise in Product Costing (CO-PC) and Material Ledger.
- Strong knowledge of standard SAP FI operations, including GL, AP, and AR, and CO-FI integration.
- Experience with month-end close issues, costing variances, settlement processes, SAP Project Systems configuration, and production support.
- Strong troubleshooting, debugging, root cause analysis, and stakeholder communication skills.
- Ability to work independently and in a global virtual team environment.
Nice to have
- Experience with SAP S/4HANA.
- Exposure to FSCM, Treasury, and Asset Accounting.
- ABAP debugging or strong collaboration with development teams.
- Experience in global or multi-country SAP environments.
Culture & Benefits
- Work in a global virtual support team serving enterprise customers.
- Collaborative culture guided by the values of Company, Colleagues, Clients, and Community.
- Fast-paced environment with opportunities to learn new skills and contribute to meaningful client outcomes.
- Compensation, bonuses, and benefits aligned with professional experience and performance.
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