13 дней назад
APAC Fulfillment Associate
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
APAC Fulfillment Associate (Demand Generation Campaign Operations): Managing the operational delivery of B2B demand generation campaigns in a hybrid Penang office role with an accent on campaign requirements, data quality, client deliverables, and delivery tracking. Focus on troubleshooting campaign issues, coordinating internal teams, maintaining campaign systems, and producing accurate customer reports.
Location: Penang office, George Town, Malaysia; in-person collaboration required three days a week or more, with flexibility to work from home on other days
Company
Informa TechTarget provides data-driven digital services, advertising, content, intelligence, and demand generation solutions for technology buyers and sellers.
What you will do
- Manage the operational delivery of demand generation and lead generation campaigns from launch through completion.
- Collect campaign requirements, monitor pacing and performance, and ensure operational deadlines and forecasts are met.
- Perform quality assurance on client deliverables, including accuracy, formatting, and alignment with program requirements.
- Distribute campaign deliveries through web portals, FTP sites, and third-party lead management systems.
- Troubleshoot delivery, technical, and customer-facing issues, escalating risks to team leads when needed.
- Maintain campaign systems and delivery data while supporting reporting, customer inquiries, sales, customer success, and client delivery leadership.
Requirements
- Bachelor's degree preferred; marketing, management, or business concentration is an advantage.
- 1–2 years of experience; operations experience is a plus.
- Strong proficiency in Microsoft Office Suite, particularly Excel.
- Excellent organization, attention to detail, communication, and ability to manage multiple deadlines.
- Ability to learn new technologies and processes quickly, work independently, and perform effectively in a fast-paced environment.
- Ability to understand the needs of B2B advertisers, IT professionals, and the IT industry.
Culture & Benefits
- Hybrid flexibility with in-person collaboration three days a week or more.
- Annual leave, birthday leave, private medical cover, and a flexible range of personal benefits.
- Training, mentoring, LinkedIn Learning access, and support for internal career moves.
- Volunteer leave with charity match funding and employee wellbeing support.
- Opportunities to collaborate with international teams and participate in social, diversity, and recognition programs.
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