IT Program Manager (MarTech)

Location: New York, NY HQ, USA; remote-first flexibility is available from anywhere in the US. The team currently works in a hybrid model with one day per week in the office, unless based outside NYC or London. UK-based candidates must work 12 PM–8 PM at least three days per week. Domestic and international travel may be required.

Salary: US pay range $88,277–$103,222 per year; UK pay range £49,598–£60,040 per year.

Company

hirify.global is an international humanitarian NGO helping people affected by conflict and disaster across more than 40 countries and multiple US cities.

What you will do

• Manage the full delivery lifecycle for multiple concurrent MarTech initiatives, from scope definition and roadmap planning through launch and post-delivery review.
• Serve as Scrum Master by facilitating Agile ceremonies, coaching teams, and removing delivery blockers.
• Prepare status reporting on scope, milestones, risks, and budgets while aligning technical and business stakeholders.
• Track budgets, validate vendor invoices, support cost estimation, and contribute to annual budget planning.
• Coordinate requirements definition, process documentation, testing activities, risk registers, and mitigation plans.
• Partner with Product Managers to shape product and project roadmaps for the MarTech portfolio.

Requirements

• 3–6 years of experience in IT project or program management, ideally involving e-commerce systems, donation platforms, website CMS, or Marketing Technology.
• Demonstrated success delivering multiple concurrent projects on time and within budget.
• Hands-on experience with Agile methodologies such as Scrum or SAFe.
• Experience with project management tools such as Jira or Monday.com.
• Strong stakeholder management, communication, analytical, problem-solving, organizational, and independent-working skills.
• Ability to work in a distributed, fast-paced environment.

Nice to have

• Experience with Fundraise Up, Springboard, Drupal, Salesforce, Pardot, or Databricks.
• Familiarity with nonprofit fundraising, digital marketing, supporter engagement, payment processing, or international development.
• Experience managing third-party vendors and project budgets.
• Knowledge of Waterfall and Agile SDLC methodologies.
• PMP, CSM, CSPO, or SAFe certification; proficiency with Microsoft Excel, PowerPoint, and Visio.

Culture & Benefits

• Work supports humanitarian programs serving people affected by conflict and disaster.
• Modern Agile/Scrum delivery within a distributed, multicultural team.
• Hybrid work with one office day per week for eligible NYC or London-based employees, alongside remote flexibility.
• Potential for full- or part-time remote work depending on location and role needs.
• Domestic and international travel opportunities may be part of the portfolio.