1 день назад
Analyst, Learning Delivery
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Analyst, Learning Delivery (Learning Operations/HR): Executing end-to-end learning programs in Bogotá, including scheduling, enrollment, learner support, learning system updates, and virtual and onsite session production with an accent on operational coordination, participant experience, and delivery quality. Focus on managing program logistics, resolving routine issues, tracking attendance and completion data, and coordinating facilitators, vendors, and stakeholders.
Location: Bogotá, Distrito Capital, Colombia
Company
Johnson & Johnson MedTech develops healthcare technologies and solutions as part of Johnson & Johnson's global healthcare organization.
What you will do
- Execute learning programs across scheduling, session setup, enrollment, communications, surveys, rosters, and learning system updates.
- Coordinate virtual and onsite session production, including venues, technology, materials, catering, access, and local support.
- Manage personalized learning and closed enrollments, including participant preparation, coach coordination, attendance, and follow-up.
- Monitor enrollment, participant needs, attendance, completion records, rescheduling, and cancellations across systems and partners.
- Resolve routine delivery issues, escalate risks and exceptions, and use feedback and data to improve quality and efficiency.
Requirements
- Bachelor's degree and at least two years of experience in event management, learning, or HR operations.
- Experience in learning or program delivery and proficiency with learning management and virtual delivery systems.
- Knowledge of reporting, data cleaning, trend analysis, operational compliance, and confidential information handling.
- Experience with onsite event logistics, participant experience, coordination, communication, customer service, and cross-functional collaboration.
- Strong attention to detail, ability to manage multiple priorities and deadlines, and knowledge of project management principles.
- Advanced English proficiency is required.
Nice to have
- Experience in Human Resources, Learning & Development, Education, Customer Service, Hospitality, Event Planning, or Operations.
- Knowledge of digital tools, automation, and AI.
- Scrum or Agile methodology experience.
- Continuous improvement mindset and comfort with ambiguity and changing priorities.
Culture & Benefits
- Inclusive work environment focused on respect, diversity, dignity, and employee wellbeing.
- Opportunity to support standardized and personalized learning programs across a global healthcare organization.
- Work includes both virtual and onsite learning delivery and collaboration with facilitators, vendors, internal teams, and program stakeholders.
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