18 дней назад
Senior Account Risk Manager
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Account Risk Manager (Software/Risk Management): Driving the resolution of strategic at-risk customer accounts across a global software portfolio with an accent on financial exposure, customer retention, executive governance, and cross-functional accountability. Focus on building risk dashboards, monitoring ARR and renewal risks, coordinating complex account resolutions, and automating risk tracking workflows.
Location: Riyadh, Riyadh Region, Saudi Arabia
Company
develops AI-driven enterprise software solutions for organizations worldwide, with a global workforce and a focus on innovation, sustainability, and customer outcomes.
What you will do
- Own and drive the resolution of high-risk strategic customer accounts, ensuring actions are completed on time.
- Coordinate global risk reviews across regions and business divisions.
- Act as the central escalation point for financial, commercial, delivery, and customer-retention risks.
- Maintain risk records covering exposure, root causes, mitigation plans, owners, and next steps.
- Monitor risks affecting ARR, renewals, collections, churn, revenue realization, and bad debt exposure.
- Build executive dashboards and lead automation of data collection, reporting, workflows, and risk tracking.
Requirements
- Significant software-industry experience in finance, risk management, collections, customer success operations, or strategic account governance.
- Strong understanding of ARR, renewals, retention, implementation risks, and revenue realization.
- Experience resolving complex accounts and influencing senior stakeholders without direct authority.
- Strong executive communication, analytical, presentation, stakeholder-management, and project-management skills.
- Experience with process automation, workflow optimization, systems integration, and global matrix environments.
- Persistent, resilient, results-driven approach with strong organization and follow-through.
Culture & Benefits
- Work in a global and diverse environment across multiple regions and business units.
- Collaborate with Sales, Customer Success, Finance, Legal, Delivery, Product, and Leadership teams.
- Contribute to AI adoption, sustainability initiatives, and enterprise software innovation.
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