18 дней назад
User Research (UX) Apprentice
1 100 - 1 300€
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
User Research (UX) Apprentice (UX/e-commerce): Conducting qualitative and quantitative research to generate actionable insights for Back Market’s e-commerce experience with an accent on usability testing, user interviews, surveys, and cross-functional collaboration. Focus on translating research findings into product recommendations, validating hypotheses, and improving UX research processes and communications.
Location: Bordeaux, France; hybrid work with 2 remote days per week, 1 remote work week per quarter, and 3 flex days
Salary: €1,100–€1,300 per month, depending on study level
Company
is a global marketplace for refurbished devices focused on making technology reliable, affordable, and more environmentally sustainable.
What you will do
- Conduct qualitative research, including usability testing, observational research, user interviews, card sorts, and contextual inquiry.
- Launch quantitative studies to identify trends and validate hypotheses.
- Translate user insights into actionable recommendations for product and design teams.
- Work with business stakeholders, product owners, designers, and engineers to develop customer experiences.
- Present research results across the company and communicate the value of user research.
- Contribute to the development of UX research processes, tools, and communications.
Requirements
- Currently enrolled in a work-study program at a French school and available for a contrat d'alternance or contrat d'apprentissage.
- Fully professional English capability required.
- Experience or strong knowledge of qualitative and quantitative user research methods.
- Strong presentation and communication skills.
- Available to start in January 2027, ideally for 24 months; a 12-month arrangement may be discussed.
Nice to have
- Additional language skills.
- Experience in e-commerce.
Culture & Benefits
- Mission-driven work focused on reducing the environmental impact of technology.
- Hybrid work environment with additional remote-work flexibility.
- Employee Resource Groups, mentorship programs, accessibility policies, and cultural competency training.
- Hands-on career development in an innovative and fast-paced environment.
- Commitment to diversity, equity, inclusion, and workplace accommodations.
Hiring process
- Skills-fit and technical interview with the direct manager.
- Cultural-fit interview with another team member.
- Video interview with the Campus Talent Acquisition Specialist.
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