Learning & Development Specialist

Location: Kuala Lumpur, Malaysia

Company

hirify.global is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls, and email.

What you will do

• Diagnose organisational learning and culture needs using data, feedback, and observation, then define practical roadmaps.
• Design and deliver training, culture, workflow, and leadership development programs, coordinating facilitators and stakeholders.
• Maintain career growth, competency, and progression frameworks with managers and leadership.
• Define success measures, evaluate program effectiveness, and iterate based on data and feedback.
• Plan employee engagement and team-building initiatives for a global, multicultural workforce.
• Manage HRDC grant applications, claims, reporting, and broader HR projects from planning through completion.

Requirements

• At least 2 years of experience in Learning & Development or Talent Development.
• Experience independently owning learning programs, career frameworks, or development initiatives from planning through evaluation.
• Experience diagnosing learning or culture needs and translating findings into structured roadmaps.
• Background in coaching clinics, manager training, or leadership development interventions.
• Experience with HRDC grant applications, claims, and reporting.
• Strong instructional design, project management, communication, facilitation, judgment, discretion, and stakeholder coordination skills.

Culture & Benefits

• Collaborative, inclusive culture focused on customer problems, ownership, direct communication, and mutual support.
• AI-first approach to automating routine work and improving impact.
• Flexible working environment and working hours.
• Virtual social events and activities for a globally distributed workforce.
• Competitive compensation package and mental health allowance.