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8 дней назад

Senior UX Designer (Autonomy)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
UK/US/Canada
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Senior UX Designer (Autonomy): Defining the design vision for an autonomous ground support equipment service and building fleet operations interfaces for remote assistance, dispatch, monitoring, and customer dashboards with an accent on information-dense workflows, real-time data, and safety-critical decision-making. Focus on establishing design systems from scratch, translating autonomy states and system confidence into clear interfaces, and conducting research with airline, airport, and operations users.

Location: Toronto, Canada; United Kingdom; Vancouver, Canada; or Atlanta, United States

Company

Series A company developing autonomous ground support equipment services for airlines and ground service providers.

What you will do

  • Define the design vision, principles, standards, patterns, and component library for the autonomous ground support equipment service.
  • Design remote assistance, dispatch, and fleet monitoring tools from discovery through high-fidelity execution.
  • Create high-information-density interfaces for real-time operator workflows, escalation handling, and safety-critical decisions.
  • Design airline- and airport-facing dashboards, performance reporting, and SLA visibility tools.
  • Establish a consistent interaction and visual language across operator and customer products.
  • Conduct usability testing, contextual inquiry, operator shadowing, and customer research, translating findings into product requirements.

Requirements

  • 5+ years of product design experience owning complex, multi-surface products end to end.
  • Experience designing operator-facing or operations tooling where reliability is critical.
  • Portfolio demonstrating information-dense interfaces, real-time data, and complex workflows.
  • Experience launching 0-to-1 products and establishing design standards, component libraries, or design systems from scratch.
  • Exceptional interaction design, visual design, information architecture, communication, and stakeholder management skills.
  • BFA, BS, or equivalent experience in Design, HCI, or a related field.

Nice to have

  • Experience with teleoperations, remote assistance, fleet management, or real-time monitoring products.
  • Background in autonomous vehicles, robotics, aviation, industrial operations, or other safety-critical domains.
  • Experience as a first designer or early design hire at a startup.
  • Experience designing for time pressure, cognitive load, system confidence, uncertainty, and degraded states.
  • Familiarity with airline, airport, or large-scale fleet operations environments and front-end implementation discussions.

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