Quality Assurance Specialist (Clinical Trials)

Location: 2421 W Peoria Ave, Phoenix, AZ 85029, USA

Company

SGS provides inspection, verification, testing, and certification services across multiple industries through an international network of offices and laboratories.

What you will do

• Review clinical study protocols, informed consents, case report forms, marketing materials, recruitment documentation, and sponsor final reports.
• Conduct audits of clinical trial master files, source data, study materials, internal departments, training files, and alternative study sites.
• Monitor clinical study procedures in clinics and verify compliance with protocols, monitoring plans, SOPs, and GCP/ICH requirements.
• Work with international coordinators, project managers, and other stakeholders to ensure accurate documentation and operational readiness.
• Support root-cause analysis, corrective and preventive actions, and review of clinical study protocol deviations.
• Train new departmental staff and help ensure equipment and operational needs are met.

Requirements

• Associate degree with 2–4 years of relevant experience, or bachelor’s degree with 1–3 years of relevant experience.
• Understanding of clinical studies and strong organizational, interpersonal, multitasking, and attention-to-detail skills.
• Knowledge of GCP, ICH, GLP guidelines, and federal regulations related to clinical trials.
• NIH training and the ability to work accurately with clinical research documentation.

Nice to have

• ISO 19011 internal auditing training.

Culture & Benefits

• Full-time employment with an equal opportunity employer.
• Work alongside international coordinators and project managers.
• Reasonable accommodations are available for qualified individuals with disabilities.