User Researcher (AI)

Location: Paris, France, or within commuting distance; hybrid work with onsite attendance twice per week.

Company

hirify.global builds a prevention-focused healthcare insurance product integrating insurance, prevention, and care into one user experience.

What you will do

• Gather and prioritize important research questions from across the company.
• Design and conduct interviews, diary studies, surveys, think-aloud usability tests, and direct observation throughout the product cycle.
• Turn research findings into clear, compelling, and actionable insights for product teams.
• Partner with Product Managers, Designers, Engineers, analytics, and data science teams.
• Help grow research culture by sharing research practices and mentoring teammates.

Requirements

• 4+ years of experience as a product or user researcher in a technology environment.
• Strong hands-on qualitative research skills, including interviews, diary studies, usability testing, and direct observation.
• Solid quantitative research skills, including survey design, sampling, crosstabs, and core statistical concepts.
• Strong critical thinking, strategic product partnership, and communication skills.
• Experience mentoring junior researchers or non-researchers.
• Fluent written and spoken English; based in or within commuting distance of Paris and able to work onsite twice per week.

Nice to have

• Experience building AI products or a strong understanding of AI and how LLM systems behave in production.
• Fluency in French, Spanish, or another European language.
• Genuine interest in healthcare and prevention.

Culture & Benefits

• Work in a product-focused environment where research informs product decisions.
• Join an international company serving more than one million members and partnering with over 40,000 companies.
• Access a stimulating work environment and employee perks.
• Work within a culture guided by innovative working methods and defined leadership principles.