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12 дней назад

Critical Environments Operator II (Data Center)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Critical Environments Operator II (Data Center): Operating and maintaining critical data center infrastructure in a 24/7/365 environment with an accent on electrical, mechanical, HVAC/R, server, and cabling systems. Focus on responding to alarms, performing Level 1 Windows server support, installing customer infrastructure, troubleshooting circuits, and preserving critical load reliability.

Location: Richardson, Texas, United States; onsite in a 24/7/365 data center environment

Company

hirify.global operates data center facilities and provides critical environments operations and maintenance services.

What you will do

  • Complete assigned operations and maintenance tasks for data center and other assigned facility spaces.
  • Monitor and respond to building system alarms, prioritizing preservation of the critical load and supporting root cause analysis.
  • Provide Level 1 support for Windows servers, including incident troubleshooting, reboots, hardware swaps, and new customer setup.
  • Install customer infrastructure such as cabinets, cages, offices, cross-connects, and tested cabling.
  • Troubleshoot and certify copper and fiber circuits, build circuits in network management tools, and perform circuit audits.
  • Coordinate contractors and vendors while performing critical switching, lockout/tagout, and safe work area setup.

Requirements

  • 5–7 years of experience in Tier 2, Tier 3, or Tier 4 data centers, operations and maintenance, or building engineering.
  • Journeyman-level electrical, mechanical, and HVAC/R skills gained through technical training, an associate degree, or facility maintenance experience.
  • Knowledge of copper and fiber termination, test equipment, maintenance shop practices, equipment alarms, and graphical system interfaces.
  • Experience with CMMS, work order control, subcontractor and vendor contract management, KPI management, capacity planning, and reporting.
  • Strong communication, customer service, problem-solving, PC, Microsoft Word, and Excel skills.
  • Must be available for 24/7/365 work and onsite extended hours during emergencies.

Nice to have

  • Knowledge of Visio or AutoCAD.
  • Knowledge of the ITIL framework and service level standards.

Culture & Benefits

  • Work takes place in a fast-paced, critical-load environment with shifting workloads.
  • Responsibilities include emergency corrective maintenance and coordination with contractors and vendors.
  • Operations must comply with company, client, government, and EHS requirements.
  • Reasonable accommodation is available for qualified individuals with disabilities in accordance with applicable laws.

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