Labour Mobility Communications, Customer Service and Administration Officer (Fiji)

Location: Suva, Fiji; onsite role

Company

hirify.global is a global development organisation working with governments, businesses, and investors to create social and economic value.

What you will do

• Develop communication plans, awareness campaigns, and outreach activities supporting labour mobility objectives.
• Create and maintain content for social media, websites, newsletters, brochures, radio, television, and print.
• Respond to enquiries and provide accurate information about eligibility, registration, recruitment, mobilisation, training, and worker support services.
• Guide applicants through program requirements, manage concerns and complaints, and escalate complex matters.
• Provide administrative support for worker registration, recruitment, screening, mobilisation, and documentation.
• Support stakeholder events, community awareness sessions, recruitment campaigns, and monitoring and reporting activities.

Requirements

• Bachelor’s degree in communications, journalism, public relations, marketing, human resource management, employment relations, business administration, commerce, or a related discipline, or equivalent qualifications and experience.
• At least three years of experience in communications, media relations, customer service, public administration, or a related field.
• Experience planning campaigns, managing digital channels, and producing clear content for different audiences.
• Strong written and verbal communication, editing, proofreading, customer service, and stakeholder engagement skills.
• Professional administration skills, attention to detail, sound judgement, and the ability to manage competing priorities and deadlines.
• Confidence using Microsoft Word, Excel, PowerPoint, Outlook, and internet-based applications.

Nice to have

• Experience with Canva, Adobe InDesign, Photoshop, photography, videography, radio broadcasting, or community-based communication.
• Familiarity with labour mobility programs, particularly the Pacific Australia Labour Mobility scheme.
• Experience working with government, development partners, employment service providers, or monitoring and reporting activities.

Culture & Benefits

• Fixed-term opportunity through 30 June 2027.
• Work closely with the National Employment Centre, Foreign Employment Services Unit, government agencies, development partners, employers, communities, and regional labour mobility counterparts.
• Engagement is provided through a local Employer of Record supporting contracting and payroll administration.
• Commitment to safeguarding, inclusion, accessibility, and high-quality public service.

Hiring process

• Submit a CV and brief cover letter online.
• Applications close Sunday, 27 September 2026 at 11:59pm AEST.
• Successful candidates undergo safeguarding-focused interviews and rigorous due diligence.