Media Operations Director (Paid Media)

Location: Mexico City, Mexico — hybrid, combining remote and in-person work

Company

AI-powered, end-to-end marketing agency connecting media, creative, data, and technology to drive sustainable brand growth across 18 countries.

What you will do

• Own media execution quality standards across campaign setup, trafficking, optimization, reporting, and account management.
• Build scalable QA frameworks, controls, audits, and root-cause improvement processes.
• Translate global media standards and platform best practices into playbooks, SOPs, workflows, and operational controls.
• Standardize and simplify media delivery across accounts, teams, channels, and the US and Mexico markets.
• Evaluate and implement automation, tools, and new ways of working to improve quality, efficiency, and scalability.
• Connect the Global Media Capability team with the Mexico-based execution team and support the VP, Media with market-specific requirements.

Requirements

• Significant experience in media operations, media activation, paid media, or digital media execution.
• Hands-on campaign experience with Google Ads, DV360, CM360, Meta/Facebook, LinkedIn, and other social platforms.
• Experience working with US-based clients or in a US-focused media environment.
• Knowledge of campaign setup, trafficking, optimization, reporting, media quality assurance, SOPs, playbooks, and QA frameworks.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Strong English communication skills and availability for a hybrid role in Mexico City.

Culture & Benefits

• Global, collaborative, and entrepreneurial working environment.
• Opportunity to influence media delivery standards across the Americas.
• Close collaboration with senior media leadership and a global media capability team.
• Focus on ownership, continuous improvement, challenging conventional thinking, and operational excellence.