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14 дней назад

Sales Expert Business Development (Digital Sales)

Формат работы
hybrid
Тип работы
fulltime
Английский
b2
Страна
TAT
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Sales Expert Business Development (Digital Sales): Managing SME customer accounts and growing digital solution revenue through renewals, upselling, cross-selling, and customer support with an accent on trusted advisory, account analysis, and cross-functional coordination. Focus on resolving escalations, translating business challenges into technology solutions, and identifying growth opportunities from sales and engagement data.

Location: Port of Spain, Trinidad and Tobago; flexible and hybrid work models are available.

Company

hirify.global provides software and cloud solutions, helping organizations optimize software investments, modernize applications, and use cloud, data, and AI technologies.

What you will do

  • Manage a portfolio of SME accounts as the primary contact and digital sales advisor.
  • Build trusted customer relationships and drive renewals, upselling, and cross-selling opportunities.
  • Coordinate customer requests with technical, product, support, and other cross-functional teams.
  • Resolve technical concerns, billing discrepancies, escalations, and other post-sales issues.
  • Analyze account performance, customer engagement, and sales data to identify growth opportunities and improve account strategies.

Requirements

  • Experience building and maintaining strong customer relationships with SME accounts.
  • Ability to identify customer needs and demonstrate the value of digital solutions.
  • Effective communication and negotiation skills, including objection, expectation, and escalation management.
  • Ability to translate business challenges into relevant technology solutions in collaboration with internal teams.
  • Experience analyzing account and sales data and managing customer requests through CRM tools.

Culture & Benefits

  • Health and well-being benefits.
  • Continuous learning, career development, training, and certification programs.
  • Performance-based incentives and employee share participation.
  • Flexible and hybrid work models.
  • Career progression opportunities into L2 Support and Infrastructure Engineering roles.

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Categories

Sales jobs