Senior Product Manager (Retention & Loyalty, Gaming)

Location: Fully remote, from anywhere

Company

hirify.global creates gaming universes and products, including experiences connected with the CS2 ecosystem.

What you will do

• Own the retention and loyalty product direction, from vision and strategy through launch and scaling.
• Improve retention, lifetime value, churn, and long-term product growth metrics.
• Design and optimize loyalty programs, customer reactivation mechanics, and habit-forming product features.
• Conduct competitive research, user feedback analysis, cohort analysis, funnel analysis, and data-driven experiments.
• Partner with CRM, Support, and other stakeholders to coordinate retention initiatives across multiple channels.
• Create product specifications, align teams on requirements, and mentor junior and mid-level product managers.

Requirements

• 5+ years of experience in product management.
• Strong knowledge of retention dynamics, cohort analysis, churn modeling, and user habit formation.
• Experience designing, launching, or scaling retention and loyalty initiatives for different user segments.
• Experience running data-driven experiments, including A/B and pilot tests.
• Hands-on experience with product analytics tools such as Amplitude, Mixpanel, or Tableau, plus strong cross-functional leadership and stakeholder management skills.
• Upper-Intermediate English or higher; familiarity with CS:GO/CS2 and its ecosystem.

Nice to have

• Experience building or scaling loyalty programs with points, tiers, gamification, or personalized rewards.
• Product Lead or Team Lead experience, including managing or mentoring product managers.
• Experience with user interviews and qualitative research.
• Familiarity with push notifications, email triggers, and CRM or lifecycle automation tools.
• Passion for CS2.

Culture & Benefits

• Fully remote work from anywhere with a flexible schedule and no time tracking.
• Home-office equipment budget and wellness bonus.
• Performance-based bonus twice a year, days off, and milestone gifts.
• Internal knowledge sharing through Yoda, plus training, certifications, and English and Ukrainian classes.
• Workations twice a year, offline team-building events, gaming tournaments, quizzes, and lectures.
• Relocation support, maternity and paternity leave, and referral bonus.