Dispatcher

Location: Fort Wayne, Indiana, United States

Salary: $21.05–$23.71 per hour

Company

hirify.global operates a global online vehicle auction platform connecting vehicle sellers with buyers through a worldwide network of facilities.

What you will do

• Dispatch sub-haulers for vehicle pick-up and delivery within required timelines.
• Make outbound calls to pick-up locations and vehicle sellers.
• Verify sub-hauler requirements and educate vendors on company policies and procedures.
• Manage vendor relationships and select cost-effective transportation providers.
• Maintain and archive documents, monitor incoming faxes, print checks and reports, and answer phone calls.
• Collect payments on member deliveries, follow safety regulations, and support other assigned duties.

Requirements

• Two years of dispatch experience and one year of customer service experience.
• Excellent verbal and written communication, customer service, organization, and time management skills.
• Computer proficiency, including Microsoft Office, basic mathematics, ten-key operation, and office equipment use.
• Typing speed of 45 words per minute and strong attention to detail.
• Ability to multitask, work with minimal supervision, and perform effectively in a fast-paced, diverse environment.
• Knowledge of the local geographical area and ability to read maps; a high school diploma or GED is preferred.

Nice to have

• Bilingual communication skills.

Culture & Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with company match and employee stock purchase plan.
• Vacation, sick pay, and paid company holidays.
• Life and AD&D insurance, employee assistance program, and discounts.
• Occasional overtime may be required.