10 дней назад
UX Researcher (Fintech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
UX Researcher (Fintech): Building a research practice for payment infrastructure across the merchant lifecycle and developer experience with an accent on mixed-methods research, evidence-based prioritization, and research rigor. Focus on designing generative and evaluative studies, translating findings into product decisions, and balancing high-stakes rigor with lightweight research.
Location: Bangkok, Thailand; Jakarta, Indonesia; Kuala Lumpur, Malaysia; Manila, Philippines; or Singapore, Singapore
Company
Payment infrastructure provider serving Southeast Asian businesses through APIs, eCommerce integrations, applications, KYC solutions, fraud prevention, marketplaces, payroll, and lending products.
What you will do
- Own the research roadmap across three product clusters and prioritize studies around decisions that require evidence.
- Conduct mixed-methods research, including interviews, usability testing, surveys, and behavioral or funnel analysis with Data.
- Translate research findings into product decisions for PMs and designers.
- Influence prioritization through evidence and establish a consistent research cadence.
- Create a lightweight insight repository and support practical research democratization while protecting rigor for high-stakes questions.
Requirements
- Experience with mixed-methods UX research across qualitative and quantitative approaches.
- Ability to translate findings into product decisions and influence without formal authority.
- Ability to balance research rigor with pragmatic timelines, applying depth where it matters and speed where appropriate.
- Experience partnering with PMs, designers, and Data teams.
Nice to have
- Research experience in fintech, regulated products, or developer-facing products.
- Quantitative research fluency.
- ResearchOps or insight repository-building experience.
Culture & Benefits
- Evidence-based product decision-making is preferred over assumptions and opinion.
- Direct, candid critique is valued.
- The role reports to the Product Design & UX Director for Customer Lifecycle and works across three product clusters.
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