10 дней назад
Jr. Operations Specialist (Full-time)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Jr. Operations Specialist (Customer Operations): Supporting customers and contractors through chat, email, and phone while coordinating daily logistics operations with an accent on problem-solving, communication, and process optimization. Focus on resolving operational challenges quickly, improving workflows and quality control, and learning new digital systems.
Location: Copenhagen HQ, Denmark
Company
A Danish logistics technology company focused on reducing waste and improving logistics services.
What you will do
- Support customers and contractors with fast, professional solutions via chat, email, and phone.
- Identify and resolve challenges to keep daily operations running smoothly.
- Coordinate operational tasks and requests from customers, contractors, and drivers.
- Improve work processes, efficiency, and quality control.
Requirements
- Professional Danish and English speaking and writing skills.
- Responsible, dedicated, and able to stay calm in a fast-moving environment.
- Strong structure, overview, and communication skills.
- Ability to learn quickly and understand new systems.
- Interest in technology and digital solutions.
Nice to have
- Experience in logistics or customer service.
Culture & Benefits
- Meaningful responsibility from the first day alongside experienced colleagues.
- Steep learning curve in a fast-moving technology company.
- Autonomy, trust, and support in an open, collaborative environment.
- Modern offices, a central location at Islands Brygge, and lunch provided.
- Values centered on integrity, accountability, continuous improvement, and teamwork.
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