1 день назад
Solutions Engineer (Cybersecurity)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Solutions Engineer (Cybersecurity): Demonstrating security automation solutions, developing proofs of concept, and integrating third-party services to help customers identify and contain threats with an accent on pre-sales engineering, customer success, and enterprise security operations. Focus on troubleshooting complex security environments, presenting solutions to technical and executive stakeholders, and developing expertise across SIEM, MITRE ATT&CK, cloud infrastructure, and security platforms.
Location: Panama City or Guatemala
Company
TrendAI™, 's enterprise AI security business unit, provides AI visibility and consolidated security solutions for organizations.
What you will do
- Listen to customer challenges, collaborate with sales, and demonstrate relevant security solutions.
- Deliver proofs of concept for pre-sales customers and maintain ongoing customer relationships.
- Conduct technical touchpoints and health checks with existing customers.
- Develop product and solution expertise while working with limited supervision in a fast-paced environment.
- Share best practices, communicate feature requests to Product Management, and improve service quality.
- Deliver partner presentations, webinars, marketing activities, and regional customer events.
Requirements
- Computer Science degree or diploma, or equivalent education and pre-sales experience in security software and systems.
- Experience with Microsoft and Linux software and systems, troubleshooting, multitasking, and problem resolution.
- Strong verbal and written communication, customer service, account management, and negotiation skills.
- Ability to work with administrators, C-level executives, sales teams, partners, and diverse customers.
- Knowledge of anti-malware, intrusion detection and prevention, data loss prevention, file integrity monitoring, email and web security, Syslog, and SIEM solutions.
- Understanding of the MITRE ATT&CK framework or security operations center functions; 2–5 years of sales engineering experience is preferred.
Nice to have
- Experience with Infrastructure as Code tools such as CloudFormation or Terraform.
- AWS, Microsoft Azure, or Google Cloud certifications.
- ECIH or CISSP certification.
- Linux, Solaris, or UNIX system administration experience.
Culture & Benefits
- Full-time employment within a global AI security business unit.
- Regional travel for customer-facing activities, marketing, and user group events.
- Opportunities to collaborate with a multicultural workforce and contribute to product innovation.
- Self-paced learning through learning management platforms.
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