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1 день назад

Solutions Engineer (Cybersecurity)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Guatemala/Panama
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Solutions Engineer (Cybersecurity): Demonstrating security automation solutions, developing proofs of concept, and integrating third-party services to help customers identify and contain threats with an accent on pre-sales engineering, customer success, and enterprise security operations. Focus on troubleshooting complex security environments, presenting solutions to technical and executive stakeholders, and developing expertise across SIEM, MITRE ATT&CK, cloud infrastructure, and security platforms.

Location: Panama City or Guatemala

Company

TrendAI™, hirify.global's enterprise AI security business unit, provides AI visibility and consolidated security solutions for organizations.

What you will do

  • Listen to customer challenges, collaborate with sales, and demonstrate relevant security solutions.
  • Deliver proofs of concept for pre-sales customers and maintain ongoing customer relationships.
  • Conduct technical touchpoints and health checks with existing customers.
  • Develop product and solution expertise while working with limited supervision in a fast-paced environment.
  • Share best practices, communicate feature requests to Product Management, and improve service quality.
  • Deliver partner presentations, webinars, marketing activities, and regional customer events.

Requirements

  • Computer Science degree or diploma, or equivalent education and pre-sales experience in security software and systems.
  • Experience with Microsoft and Linux software and systems, troubleshooting, multitasking, and problem resolution.
  • Strong verbal and written communication, customer service, account management, and negotiation skills.
  • Ability to work with administrators, C-level executives, sales teams, partners, and diverse customers.
  • Knowledge of anti-malware, intrusion detection and prevention, data loss prevention, file integrity monitoring, email and web security, Syslog, and SIEM solutions.
  • Understanding of the MITRE ATT&CK framework or security operations center functions; 2–5 years of sales engineering experience is preferred.

Nice to have

  • Experience with Infrastructure as Code tools such as CloudFormation or Terraform.
  • AWS, Microsoft Azure, or Google Cloud certifications.
  • ECIH or CISSP certification.
  • Linux, Solaris, or UNIX system administration experience.

Culture & Benefits

  • Full-time employment within a global AI security business unit.
  • Regional travel for customer-facing activities, marketing, and user group events.
  • Opportunities to collaborate with a multicultural workforce and contribute to product innovation.
  • Self-paced learning through learning management platforms.

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