Senior UI/UX Designer – AI

Location: Portugal; onsite

Company

hirify.global develops intelligent communications and enterprise software products.

What you will do

• Design AI-powered experiences across web, desktop, mobile, and administrative interfaces.
• Create interaction models for conversational interfaces, copilots, assistants, recommendations, summarization, and intelligent workflow automation.
• Design agentic AI experiences that can recommend actions, execute tasks, and coordinate multi-step workflows.
• Lead initiatives from research and concept development through prototyping, implementation, launch, and post-launch optimization.
• Define patterns for trust, transparency, feedback, confirmation, undo, escalation, and human intervention.
• Partner with Product, Engineering, AI/ML, Research, Security, Privacy, Legal, and other design teams while mentoring designers.

Requirements

• 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally with complex SaaS or enterprise software.
• Strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and problem solving.
• Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors.
• Experience with user research, usability testing, product management, engineering collaboration, and Agile software development.
• Strong proficiency with Figma, prototyping tools, and modern design-system practices.
• Practical understanding of generative AI, machine learning, large language models, conversational UX, AI agents, hallucinations, uncertainty, privacy, explainability, and user control.

Nice to have

• Experience with enterprise communications, collaboration, contact center, productivity, or workflow-automation products.
• Experience designing AI copilots, assistants, conversational interfaces, agentic workflows, voice interfaces, or multimodal interfaces.
• Experience contributing to large-scale design systems and familiarity with HTML/CSS, accessibility standards, inclusive design, or AI-assisted design tools.
• Experience working with globally distributed Product and Engineering teams.

Culture & Benefits

• Cross-functional collaboration with Product, Engineering, AI/ML, Research, Security, Privacy, Legal, and Design.
• Opportunity to shape consistent AI interaction principles and design language across hirify.global products.
• Emphasis on customer research, responsible AI, transparency, and user control.

Hiring process

• Application review.
• Interview.
• Hiring Manager Interview followed by Team Interview.