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4 дня назад

IS / Application Support (SAP)

Формат работы
onsite
Тип работы
fulltime
Грейд
trainee
Английский
b2
Страна
Moldova
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
IS / Application Support (SAP): Providing initial response, troubleshooting, and daily operational support for enterprise business applications in a global satellite communications organization with an accent on incident diagnosis, service requests, and user communication. Focus on resolving basic application issues, escalating complex incidents, and maintaining stable system availability for users worldwide.

Location: Onsite in Chișinău, Moldova

Company

hirify.global develops satellite communication solutions for broadband connectivity, in-flight connectivity, and advanced SATCOM applications.

What you will do

  • Provide initial response and troubleshooting for business application incidents and service requests.
  • Support daily application operations and help maintain continuous system availability.
  • Diagnose and resolve basic application issues, escalating complex incidents when needed.
  • Communicate clearly with global users and collaborate with the Business Applications team.

Requirements

  • Knowledge of SAP is required.
  • Experience supporting application systems in a corporate or global environment.
  • Strong technical orientation and ability to learn enterprise systems quickly.
  • Good written and spoken English for communication with global users.
  • Experience in IS, application support, or help desk is an advantage.
  • Knowledge of Salesforce or service management tools such as SysAid is an advantage.

Culture & Benefits

  • Competitive compensation package and additional bonuses for personal life events.
  • Private medical insurance including dental and vision care.
  • Flexible lunch and sports bonus, snacks, and refreshments at the office.
  • Professional training, certification support, and continuous learning opportunities.
  • Recognition programs, employee referrals, corporate events, sports, and team-building activities.
  • Centrally located office and a collaborative environment with exposure to global best practices.

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