2 часа назад
Consultant (Survey Quality Assurance)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Consultant (Survey Quality Assurance) (Market Research/QA): Testing and validating online surveys before and during fielding with an accent on survey logic, cross-device functionality, multilingual consistency, and data quality. Focus on identifying defects, monitoring live fieldwork, improving QA controls, and developing AI-based tools and automation for testing efficiency.
Location: Santiago, Chile. Work hours: US hours with flexibility across any timezone.
Company
provides clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries.
What you will do
- Review survey specifications and conduct comprehensive testing before launch.
- Validate survey logic, routing, skip patterns, quotas, randomization, termination criteria, calculations, piping, branching, and data capture.
- Verify survey functionality across supported devices and browsers, including multilingual survey consistency.
- Identify, document, prioritize, and track defects through resolution with programming, fieldwork, project management, panel operations, and client teams.
- Monitor surveys during fielding, investigate respondent complaints and data quality issues, and coordinate corrective actions.
- Support root cause analysis, AI-based QA tools, and automation initiatives to improve testing efficiency.
Requirements
- Bachelor's degree in business, marketing research, statistics, information systems, psychology, or a related field preferred.
- Experience in survey programming, market research operations, quality assurance, or a related field.
- Experience with online survey platforms and survey testing methodologies.
- Experience with Confirmit or Decipher survey platforms.
- Knowledge of data validation and quality control techniques, with proficiency in Microsoft Office.
- Advanced English and availability for US working hours are required.
Nice to have
- Experience with SQL Server and Cursor.
- Familiarity with market research processes and respondent management.
Culture & Benefits
- Full-time position within a global team supporting quality data collection.
- Collaboration across programming, research, fieldwork, operations, project management, and client teams.
- Flexible timezone arrangement while maintaining US working hours.
- Opportunity to improve survey quality through AI-based tools and automation.
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