26 дней назад
MIS Specialist (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
MIS Specialist (Fintech): Supporting performance reporting, transaction analytics, and merchant activity monitoring across POS, agency banking, and payment channels with an accent on dashboarding, data quality, and terminal performance. Focus on analyzing merchant churn and reactivation, identifying feature parity and mapping issues, and building actionable reports for cross-functional operations.
Location: Lekki, Lagos; open to candidates in Abuja and Lagos, Nigeria
Company
provides payment infrastructure that enables African and international consumers and businesses to make and receive payments.
What you will do
- Develop, maintain, and update daily, weekly, and monthly MIS reports covering TPV, gross revenue, active terminal percentage, and average yield per terminal.
- Support MoM growth tracking, run-rate projections, forecasting models, and dashboards for POS, PWBT, card issuance, and multi-channel merchant deployments.
- Segment merchant portfolios and produce at-risk, dormant, inactive, and churned terminal lists to support field sales and relationship management.
- Analyze reactivation trends, software-version performance, feature parity gaps, merchant mapping accuracy, and transaction velocity.
- Provide data support to Commercial, Operations, Product, Engineering, QA, and Finance teams, including escalation analysis and SLA tracking.
- Audit CRM and database records covering merchant mappings, terminal and merchant IDs, sales assignments, and terminal status.
Requirements
- 1–3 years of experience in MIS, business intelligence, or data analytics, preferably in payments, fintech, or another transaction-heavy environment.
- Experience or exposure to recurring reporting and dashboarding processes.
- Comfort working with large transactional datasets and translating them into actionable insights.
- Working knowledge of CRM and database systems, with strong attention to data integrity and governance.
- Advanced proficiency in Excel and SQL, or equivalent analytics tools.
- Willingness to learn forecasting methods and scenario modelling; exposure to POS, agency banking, or physical payment channels is advantageous.
Culture & Benefits
- Work in a fast-moving, high-volume payments environment.
- Collaborate with experienced analysts and cross-functional teams.
- Build foundational experience in reporting, forecasting, data governance, and operational intelligence.
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