Hotel Efficiency, Resource & Operations Coordinator (Hospitality)

Location: Scottsdale, Arizona, United States; hybrid schedule with four days onsite and one day remote per week.

Company

hirify.global is a global lodging franchisor operating more than 7,500 hotels across 45+ countries and territories.

What you will do

• Build professional relationships with franchised hotel owners and operators.
• Support the development, execution, and monitoring of hotel action plans related to service, profitability, and overall business performance.
• Support the rollout and ongoing execution of Brand Standards, initiatives, and operational programs.
• Connect hotels with appropriate Centers of Excellence resources and help resolve franchise support issues.
• Support hotels in using brand applications, enterprise platforms, and operational tools, including onboarding new hotels in company systems.
• Monitor satisfaction trends, document hotel feedback, and share operational insights with Brand Operations and franchise performance teams.

Requirements

• At least 3 years of hotel leadership or operational experience; Choice-branded hotel experience is preferred.
• Associate or bachelor’s degree preferred, or equivalent education and experience.
• Strong verbal and written communication skills with the ability to influence franchise owners and general managers professionally.
• Ability to manage multiple priorities and collaborate across cross-functional teams.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Must be able to work from the Scottsdale, Arizona office under the required hybrid schedule.

Culture & Benefits

• Medical, dental, and vision coverage.
• Paid leave and time off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance.
• Retirement and health savings benefits.
• Employee recognition programs.
• Discounts at Choice hotels worldwide.
• No relocation assistance or visa sponsorship is available.