LTSS Service Care Coordinator

Location: Remote in Texas; must reside in the state of Texas. The role includes 25% travel for face-to-face assessments and may require on-site member visits.

Salary: $22.94–$38.79 per hour

Company

Healthcare services organization focused on connecting people with accessible, quality care.

What you will do

• Assess member needs, available resources, and appropriate long-term care services.
• Develop and monitor personalized care plans for long-term care members.
• Coordinate services among members, families or caregivers, healthcare providers, specialists, and community resources.
• Educate members and caregivers about healthcare benefits, service options, referrals, and provider instructions.
• Conduct face-to-face or on-site assessments and document member information and care management activities.
• Provide recommendations to improve quality of care and cost-effective service delivery.

Requirements

• Must reside in Texas.
• Bachelor’s degree and at least one year of related experience, or equivalent applicable experience.
• Recent direct experience working with people with disabilities or vulnerable populations with chronic or complex conditions, including children and young adults.
• Previous case management experience in foster care is preferred for the role.
• Experience with medically fragile children or adolescents is preferred.
• Ability to travel 25% for face-to-face assessments and perform occasional on-site visits.

Culture & Benefits

• Remote work with field-based assessment responsibilities.
• Health insurance, 401K, stock purchase plans, tuition reimbursement, paid time off, and holidays.
• Flexible work arrangements may include remote, hybrid, field, or office schedules.
• Work focused on improving healthcare access and outcomes for individuals, families, and communities.