ISV Success Manager (AI)

Location: Remote for candidates located in the United States; conditions list Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Seattle, Washington; and Washington, DC

Salary: $174,000–$260,000 USD annual base salary; $194,000–$292,000 USD for candidates in California excluding the San Francisco Bay Area, Colorado, Illinois, New York, and Washington. Additional equity, bonus, and benefits may apply.

Company

Okta builds identity and access infrastructure that helps organizations securely connect people, technology, and AI.

What you will do

• Build and nurture relationships with independent software vendors to expand the Okta Integration Network.
• Guide ISVs through integration discovery, implementation, delivery, and ongoing maintenance.
• Establish thought leadership around identity standards, enterprise readiness, and SaaS integration requirements.
• Develop a scalable ISV pipeline by identifying integration opportunities with corporate development, product marketing, and field teams.
• Partner with product, engineering, sales, solutions engineering, account executive, and technical account management teams to drive adoption of Auth0 products and features.
• Synthesize ISV and internal feedback to improve ecosystem programs, product direction, and the learn-build-publish lifecycle, using AI tools where appropriate.

Requirements

• 4+ years of experience in developer support, sales engineering, technical account management, partner engineering, or marketplace development.
• Strong understanding of identity and security requirements for enterprise SaaS builders.
• Excellent analytical and communication skills, with the ability to influence technical and business stakeholders.
• Ability to evaluate software, identify integration opportunities, and work with product and engineering leaders.
• Interest in learning new technologies and sharing knowledge with the ISV community.
• Adaptability and a focus on continuous process improvement.

Nice to have

• Experience managing partner or customer relationships in a success-focused role.
• Proficiency in a modern programming language such as Java, C#, Ruby, Python, or JavaScript.
• Knowledge of identity and access management technologies including SAML, OIDC/OAuth, SCIM, SSF, privileged access, or API security.
• Experience in sales engineering, technical marketing, product management, partner engineering, or technical evangelism.
• Bachelor’s degree in Computer Science or a related field.

Culture & Benefits

• Health, dental, and vision insurance.
• 401(k), flexible spending account, paid time off, and parental leave.
• Equity and bonus opportunities where applicable.
• In-person onboarding designed to connect new employees with the organization and mission.
• Work within a global community spanning more than 20 offices.