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29 дней назад

Salesforce Admin and Data Specialist (m/f/d) (Salesforce)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
c1
Страна
India
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Salesforce Admin and Data Specialist (Salesforce): Supporting and improving Salesforce CRM for a global sales organization with an accent on user administration, data management, reporting, and integration with back-end systems. Focus on implementing technical solutions, troubleshooting support requests, training users, and maintaining Salesforce processes and documentation.

Location: Bengaluru, India

Company

hirify.global is a global provider of intellectual property services and software solutions, operating through more than 20 offices across six continents.

What you will do

  • Implement technical solutions to expand the use of Salesforce CRM.
  • Manage daily Salesforce support requests, including user creation and settings changes.
  • Troubleshoot issues and collaborate with users, managers, and global and local teams.
  • Help deliver user training for new functions and features.
  • Maintain process, guideline, and Salesforce system documentation.
  • Support Salesforce record updates, data imports and exports, and report and dashboard configuration.

Requirements

  • 3+ years of experience as a Salesforce Administrator.
  • Salesforce Administrator certification.
  • Experience with Marketing Cloud and Salesforce Engage.
  • Ability to work in a matrix organization and align with local and global leadership.
  • Fluent English and strong project and stakeholder management skills.
  • Good knowledge of Microsoft Office, Excel, and HTML.

Nice to have

  • Intellectual property industry knowledge.

Culture & Benefits

  • Long-term career development within an international organization.
  • Cross-cultural and diverse teams.
  • Independent and entrepreneurial work with flat hierarchies and short decision-making processes.
  • Opportunities for individual training and development.
  • Tailor-made onboarding program.

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