29 дней назад
Salesforce Admin and Data Specialist (m/f/d) (Salesforce)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Salesforce Admin and Data Specialist (Salesforce): Supporting and improving Salesforce CRM for a global sales organization with an accent on user administration, data management, reporting, and integration with back-end systems. Focus on implementing technical solutions, troubleshooting support requests, training users, and maintaining Salesforce processes and documentation.
Location: Bengaluru, India
Company
is a global provider of intellectual property services and software solutions, operating through more than 20 offices across six continents.
What you will do
- Implement technical solutions to expand the use of Salesforce CRM.
- Manage daily Salesforce support requests, including user creation and settings changes.
- Troubleshoot issues and collaborate with users, managers, and global and local teams.
- Help deliver user training for new functions and features.
- Maintain process, guideline, and Salesforce system documentation.
- Support Salesforce record updates, data imports and exports, and report and dashboard configuration.
Requirements
- 3+ years of experience as a Salesforce Administrator.
- Salesforce Administrator certification.
- Experience with Marketing Cloud and Salesforce Engage.
- Ability to work in a matrix organization and align with local and global leadership.
- Fluent English and strong project and stakeholder management skills.
- Good knowledge of Microsoft Office, Excel, and HTML.
Nice to have
- Intellectual property industry knowledge.
Culture & Benefits
- Long-term career development within an international organization.
- Cross-cultural and diverse teams.
- Independent and entrepreneurial work with flat hierarchies and short decision-making processes.
- Opportunities for individual training and development.
- Tailor-made onboarding program.
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