Product Experience Planner, Consumer Personal Systems

Location: Taipei, Taipei City, Taiwan Region

Company

hirify.global's Consumer Personal Systems organization develops consumer hardware experiences by connecting hardware capabilities with meaningful user benefits.

What you will do

• Incubate innovation concepts with hardware planners based on consumer needs, market opportunities, and emerging technologies.
• Coordinate with engineering teams, software planning, and external technology providers to evaluate opportunities, align requirements, and support concept development.
• Facilitate ideation and translate promising ideas into workflows, experience concepts, and proof-of-concept prototypes.
• Define product stories, use cases, journey maps, and supporting materials that connect hardware capabilities with differentiated consumer benefits.
• Track product lifecycle milestones and coordinate cross-functional deliverables, risks, dependencies, and recommendations.
• Gather stakeholder and user feedback, synthesize findings, and refine user journeys, workflows, and product experience concepts.

Requirements

• Four-year or graduate degree with 1–2 years of relevant professional experience in design thinking, user experience, service or product design, workflow optimization, innovation planning, or a related field.
• Experience participating in cross-functional projects involving design, engineering, product planning, or technology partners.
• Experience developing concepts, prototypes, user journeys, workflows, or product experience narratives.
• Strong understanding of design-thinking and human-centered design principles.
• Ability to translate consumer needs and technical capabilities into actionable experience concepts.
• Strong ideation, problem-solving, analytical, communication, project coordination, and stakeholder-management skills.
• Ability to organize multiple workstreams and deliver against product milestones.
• Comfort working with creative and technical stakeholders in a fast-paced environment; collaborative, curious, proactive, and open to experimentation and iteration.

Nice to have

• Experience conducting user research, usability testing, workshops, or concept validation.
• Ability to create compelling product stories and communicate the value of new experiences to varied audiences.
• Understanding of product development processes and lifecycle milestones.

Culture & Benefits

• Full-time employment in Taipei, Taiwan Region.
• Collaboration across hardware planning, software planning, engineering, technology providers, and other cross-functional stakeholders.
• Work spans creative and technical stakeholders in a fast-paced environment with experimentation and iteration.
• No shift premium; Taiwan schedule.