Technical Delivery Manager (AI)

Location: Munich, Germany; on-site

Company

Legora develops an AI-native workspace that helps legal teams analyze documents and manage end-to-end legal workflows.

What you will do

• Lead customer integration projects from kickoff through go-live, including technical documentation, test plans, and rollout execution.
• Act as the primary technical contact during implementation, early adoption, and post-rollout support.
• Configure and support customer environments, including SSO, DMS integrations with iManage, SharePoint, and NetDocuments, and API-based connections.
• Troubleshoot advanced technical issues for enterprise clients and drive high customer satisfaction.
• Coordinate requirements and rollout activities across Sales, Engineering, and Customer Success.
• Deliver technical training and share implementation insights with Product and Engineering.

Requirements

• Proven experience in technical delivery, implementation, or a similar customer-facing technical role.
• Hands-on experience with SSO, authentication protocols, enterprise integrations, DMS platforms, and APIs.
• Strong project management skills and the ability to manage multiple parallel projects.
• Ability to explain technical concepts clearly to non-technical audiences.
• Strong communication skills and the ability to build trusted customer and internal relationships.
• Comfort working autonomously in a fast-paced, high-growth environment.

Nice to have

• French language proficiency.

Culture & Benefits

• Work alongside legal teams and customers across more than 50 countries.
• Ownership is prioritized over titles, with a focus on outcomes.
• High standards, direct feedback, and a collaborative working style.
• Inclusive equal-opportunity workplace committed to diversity and high performance.