Technical Program Manager (Post-Sales)

Location: Remote within the United States; candidates must be based on the East Coast

Base compensation: $179,500–$224,300 USD per year

Company

Nebius builds a full-stack AI cloud platform supporting data and model training through production deployment, including compute, storage, networking, GPU orchestration, inference optimization, and applied AI.

What you will do

• Coordinate technical execution across US Post-Sales customers, tracking plans, dependencies, risks, ownership, and status.
• Own the transition from Pre-Sales to Post-Sales, including architecture, requirements, documentation, service dependencies, and ownership handover.
• Partner with architects and engineers to translate production requirements into execution plans and identify technical gaps.
• Improve Post-Sales processes by designing, implementing, and measuring practical operational changes.
• Build reporting on customer health, technical issues, risks, blockers, capacity, and Post-Sales initiatives.
• Manage Jira boards, workflows, automation, dashboards, reporting, playbooks, templates, and technical documentation.

Requirements

• 5+ years of experience in technical program management, technical project management, technical delivery, or a related role.
• Strong understanding of cloud infrastructure, including compute, storage, networking, and production cloud environments.
• Technical fluency in customer architectures, system dependencies, technical constraints, operational risks, and readiness criteria.
• Experience coordinating complex initiatives across Engineering, Product, architects, and other technical teams.
• Advanced hands-on Jira experience with boards, workflows, automation, dashboards, and reporting.
• Fluent English and authorization to work in the United States are required.

Nice to have

• Experience in Post-Sales, Customer Engineering, Solutions Architecture, Professional Services, or Technical Support.
• Experience with AI/ML infrastructure or GPU-based workloads.
• Familiarity with Kubernetes, workload schedulers, or large-scale compute environments.
• Knowledge of PMI, ITIL, Agile, or other service delivery methodologies.
• Experience in a globally distributed technology organization.

Culture & Benefits

• 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan with up to 4% company match and immediate vesting.
• Paid parental leave: 20 weeks for primary caregivers and 12 weeks for secondary caregivers.
• Remote work reimbursement of up to $85 per month for mobile and internet.
• Company-paid short-term, long-term, and life insurance, plus career growth and learning opportunities.