7 дней назад
Financial Aid Advisor II
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Financial Aid Advisor II (Financial Aid Administration): Providing student counseling, reviewing financial aid files and awards, and processing aid applications, appeals, and professional judgments with an accent on regulatory compliance, accurate documentation, and student service. Focus on interpreting federal, state, and institutional policies, resolving over-awards in Banner, and making decisions on Satisfactory Academic Progress appeals.
Location: San Antonio, Texas; onsite Monday–Friday, 8 a.m.–5 p.m. Some evening, weekend, and peak-period work is required.
Company
Texas A&M University–San Antonio is a higher education institution focused on student services, academic support, and community engagement.
What you will do
- Provide financial aid counseling to students and families in the Enrollment Service Center, including in-person and phone support.
- Guide students through financial aid applications and review awards for accuracy and compliance.
- Interpret and apply federal, state, and institutional regulations, policies, and procedures.
- Process Satisfactory Academic Progress appeals and Professional Judgment cases.
- Monitor over-award resolution in Banner and assist with internal audit controls and award adjustments.
- Conduct student presentations and seminars and collaborate with Admissions, the Registrar’s Office, and Student Business Services.
Requirements
- Bachelor’s degree or higher in a related field.
- At least one year of related experience, including Federal Student Financial Aid experience at an educational institution.
- Knowledge of financial aid systems such as Banner and proficiency with Microsoft Word, Excel, PowerPoint, and spreadsheet applications.
- Ability to interpret regulations, make decisions, organize work, multitask, and maintain accurate documentation.
- Strong oral, written, customer service, teamwork, and public presentation skills.
- Availability for some evening and weekend work and regular onsite attendance in San Antonio.
Culture & Benefits
- Student-focused work in a one-stop Enrollment Service Center environment.
- Collaboration with administrative and academic support offices.
- Participation in audit, policy, technology, testing, training, and professional development committees.
- Employee benefits are available through the university.
- Community engagement is valued, with a focus on advancing community well-being and prosperity.
Hiring process
- Submit a cover letter, resume or CV, and professional references.
- Employment is contingent on credential verification and completion of a criminal history investigation.
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