Site Reliability Engineer (Azure/AI)

Location: Buenos Aires, Buenos Aires, Argentina

Company

hirify.global Global Business Services operates a multifunction service center in Buenos Aires that delivers business services and technology solutions globally.

What you will do

• Define, implement, and monitor SLIs, SLOs, and error budgets for mission-critical payment and Order to Cash workflows.
• Architect, deploy, and maintain scalable observability solutions across distributed environments using Azure Monitor, ADX/KQL, and Grafana.
• Analyze incidents, facilitate blameless root cause analysis, and eliminate observability blind spots.
• Automate repetitive operational tasks and develop self-healing mechanisms.
• Design AI-assisted diagnostics, smart alerting, and anomaly detection solutions.
• Support load testing, capacity planning, system health monitoring, and performance optimization.

Requirements

• Strong experience in production reliability, incident response, and system architecture.
• Hands-on proficiency with Python, PowerShell, and C# or another backend language.
• Advanced experience with Grafana dashboards, ADX/KQL log analysis, and telemetry validation.
• Experience collaborating with engineering teams on code-level issues and translating technical metrics into business impact.
• Practical experience using AI tools such as M365 or GitHub Copilot and building AI agents.
• Visa sponsorship is not available, and applicants with time-limited visa status will not be considered.

Nice to have

• Experience with Infrastructure as Code and CI/CD pipelines.

Culture & Benefits

• Work within a vendor-driven operations team focused on reliability and incident prevention.
• Collaborate across engineering and business functions.
• Relocation may be considered.
• Expatriate assignments are not considered.