Senior Developer Success Engineer

Location: Must reside in and be eligible for employment in India with a strong preference for Bangalore.

hirify.global is an open-source programming model that simplifies code and enhances application reliability.

Overview

The Senior Developer Success Engineer will be the frontline technical expert for our developer community in India, helping users deploy and scale hirify.global in cloud-native environments. You will troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving challenges in distributed systems and improving the developer experience.

What you will do

• Work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices.
• Debug complex infrastructure issues, optimize cloud performance, and enhance reliability for hirify.global users.
• Develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC).
• Independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices.
• Engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.

Requirements

• Must reside in and be eligible for employment in India with a strong preference for Bangalore.
• 6+ years of experience as a developer, preferably fluent in two of the following languages: Python, Java, Golang, TypeScript.
• Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
• Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
• Minimum of one year experience in an internal or external customer-facing role.
• Strong written and verbal communication skills.

Nice to have

• Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
• Experience with security certificate management and implementation.
• Ability to understand use cases and translate them into hirify.global design decisions and architecture best practices.
• Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.

Culture & Benefits

• Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com.
• Additional perks for learning & career development, a lifestyle spending account, in-home office setup, professional memberships, work-from-home meals, and access to the Calm app for mental wellness.