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Sales Associate, Trauma (Lake Charles, LA) (Orthopaedics)
Описание вакансии
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TL;DR
Sales Associate, Trauma (Orthopaedics): Supporting trauma product sales and clinical customer service in hospitals and operating rooms with an accent on surgeon guidance, product utilization, and territory account relationships. Focus on assisting surgical procedures, optimizing equipment availability, troubleshooting technical issues, and improving customer retention.
Location: Lake Charles, Louisiana, United States; residence in or willingness to relocate to the posted territory required. The role requires hospital and operating room work, travel, and a valid United States driver's license.
Company
Johnson & Johnson MedTech develops healthcare and orthopaedic solutions, with DePuy Synthes providing trauma, joint reconstruction, spine, sports medicine, and other surgical products.
What you will do
- Support sales objectives, market share goals, customer retention, and product conversions within the assigned territory.
- Guide surgeons in the operating room and demonstrate the correct use of trauma products and surgical instruments.
- Attend surgeries, ensure equipment availability and performance, optimize trays, and consult with operating room and sterile processing teams.
- Troubleshoot technical issues, respond to customer requests, manage hospital billing, and create or close purchase orders.
- Maintain and track equipment and assets, prepare sales reports, and share customer, procedural, and market insights with sales, clinical, marketing, and strategic account teams.
- Build surgeon and account relationships while communicating product value and supporting customer satisfaction and retention.
Requirements
- Bachelor’s degree, or an associate degree or medical certification with at least two years of relevant experience, or at least four years of relevant experience; recently transitioned active-duty military candidates may also qualify.
- Ability to work in a laboratory and operating room environment.
- Valid driver’s license issued in the United States.
- Residence in or willingness to relocate to the Lake Charles territory.
- Ability to travel, including possible weekend and overnight travel.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
Nice to have
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
- Experience with account management, healthcare trends, market knowledge, relationship building, solutions selling, and sales presentations.
Culture & Benefits
- Inclusive work environment focused on individual dignity, diversity, and equal opportunity.
- Full-time employment with commission-based clinical sales responsibilities.
- Structured candidate support throughout the recruitment process.
- Orthopaedics business planned to become a standalone DePuy Synthes company, subject to legal, regulatory, and customary approvals.
Hiring process
- Application and CV review followed by a short recorded video interview.
- Recruiter phone conversation and one or two interviews with the hiring manager and team.
- Successful candidates complete country-specific checks before starting.