Head of Community Operations

Location: Remote / Hybrid

Company

hirify.global is a dating service for college students that matches users and arranges dates through iMessage. The service is live at 733 US colleges with more than 176,000 students signed up.

What you will do

• Own the ambassador program, including recruiting, onboarding, training, compensation, incentives, performance tracking, and offboarding.
• Recruit ambassadors and build a repeatable playbook for campus launches, weekly targets, referrals, events, and school-calendar timing.
• Coordinate campus-specific growth activities with marketing, product, matching, and support teams.
• Manage posters, flyers, merchandise, event supplies, shipping, and growth budgets.
• Track campus health through signups, qualified users, match volume, and pipeline reporting.
• Build operational tooling and documentation, then hire and manage regional leads, campus managers, and community coordinators.

Requirements

• 4+ years of experience in community, campus marketing, field operations, or growth at a consumer company.
• 1–2 years of experience managing a distributed network of part-time representatives, ambassadors, or contractors.
• Experience launching products or programs in new markets and turning them into repeatable processes.
• Strong understanding of college students, campus communication patterns, and community-led growth.
• Strong written and in-person communication skills, with comfort managing distributed student teams remotely.
• Ability to manage budgets, negotiate with vendors, and build reporting dashboards.

Nice to have

• Experience as a campus ambassador or student organization leader.
• Experience with products where referrals and word of mouth were primary acquisition channels.

Culture & Benefits

• Founding leadership role with direct reporting to the CEO.
• Player-coach scope combining hands-on execution with building systems and a team.
• Small team with direct access to the founders.
• Opportunity to shape the community function from the ground up.
• Work has a direct impact on students meeting through hirify.global.