Safeguards Enforcement Lead, User Well-Being

Location: San Francisco, CA; New York City, NY; or Washington, DC. Hybrid work is required, with staff expected to be in one of the offices at least 25% of the time.

Annual salary: $285,000–$330,000 USD

Company

Anthropic builds reliable, interpretable, and steerable AI systems intended to be safe and beneficial for users and society.

What you will do

• Manage individual contributors across child safety, mental health, abuse and exploitation, and age assurance policy areas.
• Coordinate content review partners, including onboarding, training, quality assurance, and ongoing relationship management.
• Design and scale enforcement workflows, review guidelines, decision trees, and internal documentation while maintaining accuracy and consistency.
• Partner with Engineering and Data Science to improve detection models and automated enforcement systems.
• Monitor misuse trends, identify emerging risks, and communicate findings to Product, Policy, Engineering, Legal, and Trust & Safety stakeholders.
• Coordinate reporting obligations to relevant external bodies, including NCMEC, in accordance with applicable law and policy.

Requirements

• Experience managing teams in the User Well-Being space.
• Experience in trust and safety, content moderation operations, or policy enforcement involving child safety, mental health, abuse and exploitation, and age assurance.
• Experience scaling content review or policy enforcement workflows and managing quality assurance.
• Proficiency in SQL and/or other data analysis tools for monitoring workflow health, review queues, and enforcement trends.
• Experience communicating emerging risks to cross-functional Product, Policy, Engineering, and Legal stakeholders.
• Bachelor’s degree or equivalent education, training, and relevant experience.

Nice to have

• Expertise in child sexual exploitation and abuse, online child protection, mental wellness, or age assurance.
• Experience with NCMEC, IWF, CSAM reporting obligations, KOSA, COPPA, or equivalent international frameworks.
• Experience with generative AI misuse, trauma-informed reviewer support, Python, hash-matching technologies, or perceptual hashing.
• Familiarity with age assurance technologies used in child safety enforcement.

Culture & Benefits

• Visa sponsorship is available, with immigration lawyer support, although sponsorship cannot be guaranteed for every role or candidate.
• Flexible working hours, generous vacation and parental leave, competitive benefits, and optional equity donation matching.
• Collaborative work environment focused on large-scale AI research and trustworthy AI systems.
• Access to wellness resources and support due to regular exposure to explicit, violent, or psychologically disturbing content.