Safeguards Enforcement Lead, User Well-Being

Location: New York City, San Francisco, or Washington, DC; hybrid attendance required at least 25% of the time

Annual salary: $285,000–$330,000 USD

Company

Anthropic builds reliable, interpretable, and steerable AI systems designed to be safe and beneficial for users and society.

What you will do

• Manage individual contributors across child safety, mental health, abuse and exploitation, and age assurance policy areas.
• Coordinate content review partners, including onboarding, training, quality assurance, and relationship management.
• Design and scale enforcement workflows, documentation, decision trees, and review guidelines while maintaining accuracy and consistency.
• Partner with Engineering and Data Science to improve detection models and automated enforcement systems.
• Identify misuse trends and communicate emerging risks to Product, Policy, Engineering, Legal, and Trust & Safety stakeholders.
• Coordinate reporting obligations to external bodies such as NCMEC in accordance with applicable law and policy.

Requirements

• Experience managing teams in user well-being, trust and safety, content moderation operations, or policy enforcement.
• Direct experience with child safety, mental health, abuse and exploitation, and age assurance harms.
• Experience managing or coordinating content review operations, quality assurance, and workflow scaling.
• Proficiency in SQL and/or other data analysis tools for monitoring review queues, workflow health, and enforcement trends.
• Experience identifying emerging risks and communicating findings cross-functionally.
• Bachelor’s degree or equivalent education, training, or professional experience.

Nice to have

• Expertise in child sexual exploitation and abuse, online child protection, mental wellness, or age assurance.
• Experience with NCMEC, IWF, or equivalent reporting bodies and relevant regulatory frameworks such as KOSA or COPPA.
• Experience with generative AI products, trauma-informed reviewer support, Python, hash-matching technologies, or age assurance systems.

Culture & Benefits

• Collaborative environment focused on large-scale AI safety research and trustworthy AI.
• Competitive compensation with optional equity donation matching.
• Generous vacation and parental leave.
• Flexible working hours and access to wellness resources for exposure to psychologically disturbing content.
• Visa sponsorship is available, subject to role and candidate eligibility.