Design Engineer III - Optical

Location: Remote - Kentucky, United States

Salary: $77,100–$118,600 USD annually

Company

hirify.global provides mission-critical bandwidth and communications infrastructure, including dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access across North America and Europe.

What you will do

• Plan network designs, create records, and fulfill orders for hirify.global products across market areas, with a focus on growth products.
• Design complex circuits interfacing with carriers and customer solutions, including transport and facility requirements.
• Review orders for technical correctness, resolve design issues, and maintain commitments and deadlines in Salesforce and MSS.
• Coordinate with service activation, field technicians, order management, project management, and other internal teams during provisioning and customer turn-up.
• Support troubleshooting of pre-build, post-installation, and complex circuit provisioning issues.
• Prioritize workloads, overcome carrier roadblocks, support escalations, and contribute to engineering standards and operations projects.

Requirements

• Bachelor’s degree in a technical discipline or equivalent education, training, or experience.
• At least five years of telecommunications and/or data networking experience, including at least three years of design engineering or provisioning experience.
• Working knowledge of routers, data hardware, network QoS, IP routing, Ethernet switching, and packet and wavelength tagging.
• Intermediate knowledge of data networking and telecommunications services, including Ethernet, TCP/IP, EoTDM, EoC, EoF, third-party transport, private line, dedicated Internet, MPLS, and cloud services.
• Experience with routing protocols including OSPF, BGP, and MPLS, as well as Microsoft Office, Google programs, databases, spreadsheets, and project management software.
• Strong communication, logical problem-solving, prioritization, deadline management, and customer-conflict resolution skills.

Culture & Benefits

• Full-time employment with remote work based in Kentucky.
• Health, dental, and vision insurance.
• Retirement 401(k) savings plan.
• Paid time off, including paid parental leave.
• Opportunities for cross-training, peer mentoring, and participation in operations-related projects.