3 часа назад
Specialist, Field Quality Improvement (Consumer Products)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Specialist, Field Quality Improvement (Consumer Products): Analyzing market quality data and driving corrective and preventive actions for electrical appliances, electronics, and consumer products with an accent on supplier quality, root cause analysis, and field performance monitoring. Focus on translating market feedback into NPD improvements, evaluating supplier capabilities, and coordinating issue resolution across quality, engineering, sourcing, and customer service teams.
Location: Shenzhen, China
Company
Global consumer products business developing and operating a portfolio of brands across North America, South America, Europe, and Asia.
What you will do
- Analyze product return rates, consumer reviews, ratings, and business-unit feedback to identify quality trends, failure modes, and emerging risks.
- Develop dashboards, insight reports, and tracking for field quality performance.
- Investigate field quality issues, coordinate containment and corrective actions, and verify their effectiveness through closure.
- Drive supplier quality improvement with quality engineering teams and suppliers, including quarterly capability evaluations.
- Feed market quality lessons into new product development and support consumer simulation testing and pre-launch activities.
- Collaborate with quality, engineering, customer service, sourcing teams, suppliers, and internal stakeholders to align improvement priorities.
Requirements
- Technical college qualification in electrical, electronic, mechanical, or industrial engineering, or equivalent.
- At least 5 years of relevant experience in quality or engineering.
- Experience in supplier management or development and exposure to manufacturing environments.
- Product experience in electrical appliances, electronics, or consumer products.
- Hands-on experience with 8D, root cause analysis, FMEA, control plans, and SPC.
- Effective communication in English and Chinese is required.
Culture & Benefits
- Work in a collaborative, cross-functional environment focused on product quality and consumer satisfaction.
- Contribute to innovation, operational excellence, and continuous improvement across a global consumer products portfolio.
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