4 часа назад
Manager Lending Services (Fintech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Manager Lending Services (Digital Lending and M-Pesa): Leading the development, growth, and operational management of digital lending products and services with an accent on customer-centric solutions, financial inclusion, strategic partnerships, and regulatory compliance. Focus on managing lending portfolios, improving customer adoption and revenue, monitoring service performance, and controlling credit and operational risks.
Location: Kinshasa, Democratic Republic of the Congo
Company
operates M-Pesa mobile financial services and digital lending products focused on expanding financial inclusion and customer value.
What you will do
- Lead the development and lifecycle management of M-Pesa digital lending products.
- Identify market opportunities, launch new lending solutions, and improve customer acquisition, adoption, revenue, and profitability.
- Manage relationships and service agreements with banks, microfinance institutions, fintech partners, and other stakeholders.
- Monitor service availability, functionality, performance, testing, and incident resolution with Product, Technology, Customer Operations, Risk, and Compliance teams.
- Oversee lending operations, partner settlement controls, service thresholds, governance, and regulatory compliance.
- Produce portfolio analysis, KPI reports, recommendations, and corrective actions for management.
Requirements
- Bachelor’s degree in Finance, Banking, Economics, Business Administration, Information Systems, or a related field.
- 5–7 years of experience in digital financial services, mobile money, banking, fintech, lending, or financial product management.
- Experience managing lending products, credit solutions, or financial services portfolios and delivering revenue and customer adoption targets.
- Experience working with banks, microfinance institutions, or financial service providers.
- Strong knowledge of digital lending ecosystems, credit risk, portfolio management, lending operations, financial services regulations, and compliance.
- Strong financial analysis, stakeholder management, negotiation, communication, project management, and product launch skills, with proficiency in Excel and PowerPoint.
Nice to have
- Master’s degree in Business Administration or a related discipline.
- Certified Digital Finance Practitioner certification or equivalent.
- Project Management certification such as PMP, PRINCE2, or Agile.
- Banking, risk, or financial services certification.
Culture & Benefits
- Work focuses on customer-centric digital financial solutions and financial inclusion.
- Cross-functional collaboration spans Product, Technology, Customer Operations, Risk, and Compliance.
- Performance is measured through lending revenue, portfolio growth, product adoption, service availability, partner satisfaction, risk metrics, and customer retention.
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