Technical Operations Product Owner, Associate - Enterprise Technology (Endpoint Management)

Location: Miami, United States

Expected annual base salary: $110,000–$170,000. Roles located outside the US follow a separate compensation process.

Company

hirify.global is an alternative asset manager with technology teams building systems that manage risk, improve efficiency, and increase transparency across its businesses and investment community.

What you will do

• Own the strategy, governance, service ownership, and lifecycle management of enterprise endpoint platforms, including Intune, SCCM, Group Policy, WSUS, Windows, macOS, and mobile device management.
• Lead major incident, outage, problem management, root-cause analysis, and corrective-action initiatives for endpoint services.
• Define service health frameworks, KPIs, SLIs, SLOs, monitoring, observability, and operational analytics for device and application performance.
• Manage change, release readiness, operating system upgrades, application deployments, patching, vulnerability remediation, and endpoint modernization.
• Partner with engineering, security, infrastructure, risk, architecture, support, vendors, and business leaders to improve reliability, compliance, security, and user experience.
• Drive automation, scripting, capacity planning, executive reporting, and continuous improvement across the endpoint ecosystem.

Requirements

• 5+ years of experience in endpoint management, workplace technology, end-user computing, desktop engineering, device management, or infrastructure operations.
• 3+ years of experience in product ownership, service ownership, operational leadership, or platform management.
• Experience managing large-scale enterprise endpoint environments supporting thousands of users and devices.
• Strong knowledge of Microsoft Intune, Microsoft Endpoint Manager, SCCM/MECM, Windows and macOS management, mobile device management, WSUS, application packaging, patch management, and endpoint security.
• Experience with PowerShell automation, Microsoft Entra ID device integration, Autopilot, endpoint monitoring and analytics, vulnerability remediation, and ITIL service management.
• Strong strategic thinking, executive communication, stakeholder management, and cross-functional leadership skills.

Nice to have

• ITIL Foundation or Advanced certification.
• Microsoft Endpoint Administrator Associate or Enterprise Administrator Expert certification.
• Experience supporting global environments with 10,000+ devices and leading Intune modernization or SCCM-to-cloud transformation.
• Experience with Windows Autopilot, Zero Touch Provisioning, executive scorecards, compliance reporting, and endpoint health monitoring.

Culture & Benefits

• Health, dental, vision, and FSA benefits.
• Paid time off and life insurance.
• 401(k) plan and discretionary bonuses.
• Potential eligibility for equity and other incentive compensation.
• Collaborative, entrepreneurial environment with mentoring and opportunities to drive technology improvements.