Coordinator, Student Services (Higher Education)

Location: Kingsville, Texas, United States; onsite

Company

hirify.global is a public university focused on teaching, research, student success, and community engagement in South Texas.

What you will do

• Process student conduct cases, conduct intake meetings and investigations, facilitate administrative hearings, and apply developmental sanctions.
• Draft outcome letters, maintain confidential conduct records, and prepare documentation for appeals.
• Coordinate case management for students experiencing personal, medical, mental health, academic, or life crises.
• Conduct outreach and needs assessments, coordinate referrals, and provide ongoing follow-up through academic flexibility, absences, hospitalizations, and return-to-campus processes.
• Participate in the Behavioral Intervention or Threat Assessment Team and monitor follow-up after CARE interventions.
• Support conduct education, faculty and staff training, and prevention initiatives addressing student concerns and crisis escalation.

Requirements

• Bachelor’s degree in higher education administration, student affairs, counseling, social work, psychology, or a related field.
• Three years of professional experience in student conduct, case management, student support services, or a closely related area.
• Knowledge of student conduct processes, FERPA, and due process principles.
• Experience working with students experiencing crisis, distress, or complex personal circumstances.
• Strong organizational, communication, documentation, ethical decision-making, and collaborative problem-solving skills.
• Work is based onsite in Kingsville, Texas, and may include work beyond normal office hours or on weekends.

Nice to have

• Master’s degree in higher education administration, student affairs, counseling, social work, or a related field.
• Experience serving on a Behavioral Intervention or threat assessment team.
• Experience supporting first-generation, rural, or underserved student populations.
• Familiarity with conduct management and case tracking software.

Culture & Benefits

• Supportive, mission-driven campus community centered on care, integrity, pride, innovation, and excellence.
• Professional development opportunities and competitive benefits through the Texas A&M University System.
• Medical, dental, vision, life, disability, flexible spending, and dependent-care benefits, subject to eligibility.
• Employee tuition assistance, book scholarships, and Public Service Loan Forgiveness eligibility.
• Retirement options through the Teacher Retirement System of Texas or Optional Retirement Plan.
• Vacation, sick leave, paid birthday leave, and 12–15 paid holidays annually.

Hiring process

• Submit an online application with a cover letter, CV or resume, and contact information for three professional references.
• Employment is contingent on credential verification and completion of a criminal history investigation.
• The university will not pay the $100,000 fee associated with certain new H-1B petitions.