4 часа назад
Client Manager (Healthcare)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Manager (Healthcare): Managing strategic client relationships, service delivery, renewals, and growth opportunities for healthcare and insurance accounts with an accent on customer satisfaction, contract retention, and cross-functional collaboration. Focus on defining renewal strategies, improving client-facing propositions, and applying healthcare and social security regulatory expertise across Australia and other markets.
Location: Australia, New South Wales
Company
Cigna Healthcare helps customers navigate the healthcare system and make informed decisions to improve their health and vitality.
What you will do
- Partner with sales consultants to implement new business and transition accounts into client management.
- Build strategic relationships with key partners and understand clients' business goals.
- Monitor service delivery, identify improvement opportunities, and develop solutions balancing client and business needs.
- Manage renewals, define renewal strategies, and achieve persistency goals with client management and underwriting teams.
- Maintain key account records in SFDC and coordinate with internal and regional service partners.
- Identify growth and cross-sell opportunities through global client relationships and other Cigna offices.
Requirements
- At least 2 years of experience in insurance or strategic relationship management.
- Strong analytical skills and attention to detail.
- Excellent negotiation and interpersonal skills.
- Ability to collaborate effectively, drive results, and work independently.
- Subject matter expertise in healthcare and social security regulations for Australia and other markets.
- University degree preferred.
Culture & Benefits
- Opportunities to develop strategic relationships and build a professional network.
- Increased exposure to senior stakeholders and direct sales activities.
- Opportunities to lead research and development of new business opportunities.
- Associated business travel is required.
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