Account Representative

Location: Hybrid position in South Korea, based in the Korea office near Anyang; up to 2 days per week of hybrid flexibility is available after the initial training period.

Company

hirify.global develops embedded power-grid devices that improve grid reliability, safety, automation, communication, and cybersecurity.

What you will do

• Provide sales support for the assigned territory, including quoting and lead qualification.
• Follow up on open quotes, contribute to sales forecasting, track progress toward sales goals, and report on sales.
• Support customer visits and represent SEL at trade shows, conferences, and other events.
• Identify and manage opportunities to increase sales in collaboration with the regional Sales Manager and local sales representatives.
• Provide customer service for order processing, fulfillment, RMAs, customer feedback, and NPS or survey resolution.
• Support management, sales engineers, and outside sales representatives with administrative and customer account activities.

Requirements

• Three years of progressively responsible experience in customer service, technical sales, or a related field.
• A bachelor's degree or related experience.
• Account management experience.
• Database and sales reporting experience, such as Salesforce.
• Strong communication skills in Korean, English, and Japanese.
• Ability to travel up to 30%.

Culture & Benefits

• Employer-provided health and life insurance.
• Hybrid flexibility of up to two days per week after initial training.
• Wellness benefits, including gym membership reimbursement.
• Development programs, tuition assistance, and engineering development programs.