Strategy & Operations (Sr.) Manager - Director, RWS JAPAC

Location: Shanghai, China

Company

IQVIA provides clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries.

What you will do

• Manage medium-scale and multiple high-priority projects spanning OES core services, functional groups, and regions.
• Define project objectives, scope, feasibility, work plans, timelines, and implementation strategies with operations and management stakeholders.
• Coordinate collaboration among OES, IQVIA, clients, service area leads, and executive management.
• Lead project analysis, problem solving, issue resolution, escalation, and activity documentation.
• Apply Statistical Process Control, Lean Six Sigma, and process and data analysis methodologies to global process improvement initiatives.
• Prepare, distribute, and present reports and presentations to OES and executive management.

Requirements

• Bachelor’s degree in life sciences, business, or a related field.
• At least 7 years of experience in clinical operations, applied mathematics, IT, data management, business, laboratory, project management, or a related function, or an equivalent combination of education, training, and experience.
• Strong project leadership, staff management, project planning, critical thinking, analytical, and quality-control skills.
• Knowledge of Microsoft Office and data capture and compilation tools.
• Strong written and verbal communication, presentation, interpersonal, and stakeholder relationship skills.
• Ability to apply process and data analysis techniques, motivate staff, solve problems, and deliver results within quality guidelines and timelines.

Culture & Benefits

• Collaboration with operations, clients, service area leads, and executive management.
• Work on global process improvement initiatives supporting clinical research and healthcare services.
• Interaction with stakeholders across functions and regions.