Systems Analyst II (Casino Gaming)

Location: Support Services Headquarters Building; duties are primarily performed in a professional office setting, with occasional work in operating areas.

Company

hirify.global supports a fast-growing organization and globally recognized brand through its IT department.

What you will do

• Configure, support, maintain, tune, and implement applications based on technical specifications and business requirements.
• Maintain application refresh schedules and coordinate system upgrades with IT teams and vendors.
• Participate in designing technical solutions that address business problems and follow architectural standards.
• Serve as a technical expert and vendor liaison for assigned products, including technical documentation and roadmap planning.
• Support applications in collaboration with Level 1 support, IT staff, and vendor resources; escalate issues as needed.
• Mentor junior systems analysts and deliver training sessions, demonstrations, and product presentations.

Requirements

• University degree in Computer Science or Business Administration, or an equivalent combination of education and experience.
• 3–5 years of systems analyst experience in a complex technical environment.
• Strong analytical, communication, presentation, organizational, and problem-solving skills.
• Ability to work independently and collaboratively in cross-functional, fast-paced teams.
• Familiarity with casino and gaming environments, loyalty systems, and related technologies.
• Willingness to travel nationally and internationally as required by IT management.

Nice to have

• 3–4 years of experience with Casino Management Systems, Slot Management Systems, or Loyalty Systems.
• Experience in the casino gaming industry.
• Experience working in an Agile environment.
• Previous experience as a lead systems analyst or senior analyst mentoring staff.

Culture & Benefits

• Full-time employment in the Support Services IT department.
• Comprehensive benefits supporting health, family well-being, retirement planning, and work-life balance.
• Work is primarily office-based, with possible exposure to secondhand smoke and excessive noise in operating areas.
• The role may require standing, walking, handling objects, and frequently lifting or moving up to 50 pounds.